Accelerating the customer centric energy transition

Wednesday, October 4, 2017 - 14:50 to 15:10
Summit sessions - Retail - Technology Driving the Business Forward

Stream location

Elicium 1


With the rise of distributed, renewable generation, the distinction between producers and consumers is blurring. Together with increasing competition, and accelerated by digitalization and evolving customer needs, this will force energy suppliers to transform their business model.


Related Information


Fonger Ypma
Head of Smart Energy Lab



  1. Vision of future energy system and the role of energy retailers, supported by key trends
  2. Concrete examples for a roadmap towards this future energy retailer, and importance of technology and big data in this
  3. Importance of partnering and building ecosystems
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