The Summit
Retail
The Retail Track within the Summit, explores the transformation of traditional business models within the energy sector: from traditional electricity delivery to disruptive, customer-centric based models.
Tue 03 Oct 14:00 to 14:10
Presentation title
Introduction by the Chairperson
Creating value for customers through energy efficiency, data and feedback. Creating individual relationships and a positive customer experience. What are cross-industry lessons and what role does the startup ecosystem play? We will look at facilitating versus disruptive startups.
Read more Tue 03 Oct 14:10 to 14:30
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Tue 03 Oct 14:30 to 14:50
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Tue 03 Oct 14:50 to 15:10
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Tue 03 Oct 15:10 to 15:30
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Tue 03 Oct 15:30 to 16:00
Coffee Break
Tue 03 Oct 16:00 to 16:20
Tue 03 Oct 16:20 to 16:40
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Tue 03 Oct 16:40 to 17:00
Tue 03 Oct 17:00 to 17:20
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Guy Champniss
Visiting Fellow Cranfield School of Management (UK) & Visiting Professor
Presentation title
What Happens if I Pull that Lever? How Experiments can Transform Customer Engagement
Read moreTue 03 Oct 17:20 to 17:30