The Summit

The Summit

Retail

The Retail Track within the Summit, explores the transformation of traditional business models within the energy sector: from traditional electricity delivery to disruptive, customer-centric based models.

Tue 03 Oct 14:00 to 14:10

Event stream:

Stream location:

Elicium 1

Chairperson:

Maher Chebbo
President

Presentation title

Introduction by the Chairperson

Creating value for customers through energy efficiency, data and feedback. Creating individual relationships and a positive customer experience. What are cross-industry lessons and what role does the startup ecosystem play? We will look at facilitating versus disruptive startups.
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Tue 03 Oct 14:10 to 14:30

Event stream:

Stream location:

Elicium 1

Speakers:

Presentation title

Smart, Flexible Electricity Services. Three Consumer Questions:

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Tue 03 Oct 14:30 to 14:50

Event stream:

Stream location:

Elicium 1

Speakers:

Francisco Puente
Project Lead EC Project

Presentation title

Consumer Segmented, Consumer Satisfied

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Tue 03 Oct 14:50 to 15:10

Event stream:

Stream location:

Elicium 1

Speakers:

Peter Gönitzer
General Manager

Presentation title

Creating a Positive Consumer Experience

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Tue 03 Oct 15:10 to 15:30

Event stream:

Stream location:

Elicium 1

Speakers:

Caitlin Aburrow
Director, Product Marketing & Strategy

Presentation title

Keys to the Retailer’s Success: Engagement & Automation

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Tue 03 Oct 15:30 to 16:00

Coffee Break

Tue 03 Oct 16:00 to 16:20

Event stream:

Stream location:

Elicium 1

Speakers:

Presentation title

Building Emotional Connection with the Energy Consumer

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Tue 03 Oct 16:20 to 16:40

Event stream:

Stream location:

Elicium 1

Speakers:

Presentation title

The Business Case for Residential Demand Response

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Tue 03 Oct 16:40 to 17:00

Event stream:

Stream location:

Elicium 1

Speakers:

Rob Massuger
Innovation and Business Development Manager

Presentation title

New Services by a New Market Entrant

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Tue 03 Oct 17:00 to 17:20

Event stream:

Stream location:

Elicium 1

Speakers:

Guy Champniss
Visiting Fellow Cranfield School of Management (UK) & Visiting Professor

Presentation title

What Happens if I Pull that Lever? How Experiments can Transform Customer Engagement

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Tue 03 Oct 17:20 to 17:30

Event stream:

Stream location:

Elicium 1

Chairperson:

Maher Chebbo
President

Presentation title

Chairman Closing Remarks

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