Lessons from Energy Big Data Analytics for Engaging Consumers

Wednesday, October 4, 2017 - 14:10 to 14:30
Hub sessions - Smart Metering - The Customer Behind the Meter

Stream location

Theatre Smart Metering


The practical implications of big data analytics for digital user engagement. Through an empirical approach we will discuss the challenges and barriers that utilities have when promoting massive user engagement based on data analytics, and how to overcome them.

Related Information


  • The context, needs and constraints of 8 different types of small and medium electricity companies when implementing digital user engagement strategies
  • To present the communication  and the technical aspects of the offered services
  • To extract conclusions and lessons from usability, acceptance, impact and economic efforts of the implementation of these services
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