A Global Review – Innovations Bringing Value to Energy Customers
Stream locationElicium 1
There is a world of change in the energy industry. Innovations in offerings and models, supported by new technologies and approaches are bringing new opportunities to customers. Engaging customers is not enough. What is needed are compelling value propositions. This presentation will look at the latest and best customer-focused innovations from the energy market globally.
1. Innovative customer centric innovations from around the world
2. From customer engagement to compelling customer propositions
3. The bigger picture, where are things heading?
All presentations in this stream
- 14:00 Session Introduction
- 14:10 Goodbye Customers, Hello Consumers - Using Customer Data Beyond Energy to Build the New Utility Relationship
- 14:30 DIGITALIZATION – COOPERATION – TRUST The Importance of Sectorial Integration for the Energy Transition
- 14:50 Accelerating the customer centric energy transition
- 15:10 Aggregator of DER: Barriers and Recommendations for a Comprehensive Market Development
- 15:30 Coffee Break
- 15:50 Retail Energy Market liberalization in Brazil and introduction of DER
- 16:10 Driving Value and Differentiation via Energy Disaggregation
- 16:50 Panel: Strategically Applying Innovative Technologies in Retail - Learning to Listen to the Customers