Presentations

Agile Enterprises – Championing What the Consumer Needs

Wednesday, October 4, 2017 - 16:30 to 16:50
Hub sessions - Smart Metering - The Customer Behind the Meter

Stream location

Theatre Smart Metering

Introduction

Establishing a new business, engaging consumers, provisioning and managing the whole supply chain, making appointments and getting smart meters installed in simple, lean and rapid processes.

Related Information

Speakers

Mark Brewer
Global Industry Director Service Management

Description

  1. Omni-channel consumer interaction – customer delight
  2. Resource optimisation in a growing, fast evolving organisation
  3. End to end seamless service delivery – agile and flexible enough to adapt
< Back